![]() ![]() Value stream mapping can be used in the medical device world for analyzing and improving order fulfillment, product development, and even support processes.Ī value stream is defined as all of the activities needed to deliver a service or product to a customer. Value stream mapping is used to identify and then work toward a future state following the plan-do-check-act (PDCA) methodology introduced in my last article. The value stream mapping methodology was introduced by Mike Rother and John Shook in their classic workbook Learning to See, originally published in 1998. In this and the next edition of Thinking Lean, we address value stream mapping, which is a high-level, strategic methodology for developing an improvement plan for a product or service line. By Darren Dolcemascolo, senior partner and co-founder, EMS Consulting Group ![]()
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